Return Policy
1. Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Engines and electronics must not have been installed or used.
2. Return Process
- Contact our support team at [support@arksmarineengines.com] with your order number and reason for return.
- We will provide return instructions and a shipping address.
- Once received and inspected, we will issue a refund or replacement.
3. Refunds
- Refunds are processed within 7-10 business days after inspection.
- Shipping fees are non-refundable.
- If the return is due to our error, we will cover the return shipping cost.
4. Exchanges & Warranty
- Exchanges are subject to product availability.
- Some products come with a manufacturer's warranty; please check product details.
